Technical Support

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Our extensive team of specialist technical engineers are now available on the phone; 24 hours a day, 7 days a week, 365 days a year, for all your needs; from the simplest product to the most complex network infrastructure. They have over 300 years of networking experience collectively, so you can be sure that you are receiving the best technical support you can get!

• Free advice and support - we're always available to help
  Our team of networking experts are always ready to take your call. From advice on selecting a solution to one to one support during installation we deliver accurate answers fast!
• Fast Service - speak to an expert in 20 seconds or less
  No electronic answering machines, selection menus or voicemail. Call our technical support line and you will speak directly to an engineer within 20 seconds, or alternatively use our Live Chat service.
• Answers when you need them 24/7/365
  Whether you are on site late at night with a complex installation or just trying to get ahead by making an early start, our support engineers are always there when you need them.
• Knowledge, experience and outstanding customer care
  Our team of experts have the training, skills and experience to deliver your solution. Our range of technical services include on site consultancy, project management, custom solutions design, and of course free telephone support 24/7/365.

For immediate Technical help call 0118 965 6000, email techhelp@blackbox.co.uk or use our Live Chat facility.