The Future of Voice

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The way we communicate is changing. As the power of networks and the internet grows, traditional communications technologies have to adapt the way they are delivered. There is now a real alternative to the incumbent, dedicated telephone lines we use today - VoIP.

IP PBX's

Black Box's range of true IP PBX telephone systems are geared towards the SME market place. The fully SIP compliant systems are feature rich, flexible and offered at extremely attractive prices. Furthermore there are no hidden costs or licenses.

The systems can be deployed as traditional PBX's using internal Analogue and ISDN PSTN cards. Or deployed as an 'IP only' system using the SIP trunk lines built into the system. A third option is to deploy a mix of Analogue, ISDN and / or IP.

Examples of some of the features included are;

• Music on hold, Caller ID, DND, Call Transfer, Call Parking, Call Pickup, Hunt Groups
• Voicemail, Auto Attendant, Call Queuing, DDI, Least Cost Routing
• Remote Extensions, IP Trunking, WiFi
• CTI (with BLF), Web Browser Configuration, VoIP Network Analyser Tool

IP Centrex - The hosted, fully managed alternative to a LAN based IP PBX

The CallPort VoIP platform is a telephony solution designed to deliver a range of features and benefits to the corporate market, enhancing business performance and reducing the total cost of ownership in comparison to a LAN based solution.

CallPort delivers a fully managed, network based IP telephony solution often referred to as an IP Centrex platform, replacing the need for a traditional VoIP or ISDN phone solution. CallPort is a comprehensive IP communications platform that provides voice and data integration, delivering a more effective, more flexible way of working that directly affects business performance and profitability.

The CallPort service enables true worker mobility, unified communications and secure, reliable access to your company's resources and information, wherever and whenever you need it.

Additional features include – FMC, call recording, call conferencing, soft-client, operator console, listen in, presence, auto attendant.

Media Gateways

Even if you are not considering changing your existing PBX you can still benefit from a VoIP service by installing a VoIP gateway. This not only allows you to reduce your call charges by routing your outbound calls over the internet but also enables you to connect your remote workers to your main office PBX.

Telephone Services

Black Box can also provide outbound and inbound telephone calls over the internet. Using specialist Voice Over IP carriers, we can further extend the range of complimentary services we can offer our customers.

By implementing VoIP, businesses can make significant cost savings on their telephony usage charges, especially international rates.

Black Box offer a full range of solutions, from IP enabled PBX's, analogue device adapters, phones and even SIP trunks. All backed by our best of breed services.